FAQs - Arrivé





  • Is there parking available?

    Yes, parking is available!

  • What is the parking fee?

    We charge $350/month for parking.

  • Does the building have a security system?

    Yes! We have an on-site security every night from 6pm to 6am and concierge from 9am to 6pm. We have a high-end security system with cameras throughout the building.

  • What amenities does the apartment include?

    Our amenities include a 24-hour fitness center, pet lounge, bar and café in the lobby, discounted hotel room rates in the hotel attached, 360-degree rooftop with indoor and outdoor sections, rooftop fire pit, BBQ grills, and a media room.

  • Is your property pet-friendly?

    Yes! We allow a maximum of 2 pets and there are no breed restrictions for dogs.

  • What are your pet fees? Are they refundable?

    We charge $50/month per pet. We do not charge a pet deposit.

  • Do you offer bike storage?

    Yes, we have complimentary bike storage on-site.

  • Do you have storage units available?

    Yes, we offer additional storage for $65/month. Please email our leasing team for current availability.

  • Is smoking allowed?

    No, we are a smoke-free community.

  • Application Process

  • What are the application criteria?

    Applicants would need to make at least 2.5 times the monthly rent.

  • How long does it take for an application to be approved?

    Applications should take less than 2 business days but can vary depending on individual screening.

  • Do you offer furnished units?

    We do not, but we work with a company called Blueground who offer short-term furnished rentals.

  • Do you accept a shorter lease term?

    A 6-month lease is the shortest we offer. For anything shorter, you would need to rent through Blueground, a corporate housing agency with whom we pair.

  • If I want to hold an apartment, how do I do that?

    To hold an apartment, we must receive both an application ($62 Fee) and holding deposit ($99). We can hold an apartment for up to 30 days from the availability of the apartment!

  • Are there any move in charges?

    At move-in you would pay the remaining security deposit, a one-time cleaning fee equal to 10% of one month’s rent, and any prorated rents for that month.

  • Resident Life

  • Do I need to sort recycling and garbage?

    Yes please! We have a trash room on every floor with a chute for trash and recycling. We also have other bins for items like light bulbs, batteries, and clothing. Cardboard boxes should be broken down and put off to the side. Compost will need to be brought to the bin in the garage.

  • How do I pay for electricity and water?

    We will set up your accounts on your behalf. Water, sewer, garbage and gas are paid through Henri, our resident portal. Electricity is paid directly to Seattle City Light.

  • What is the guest policy?

    Guests are allowed and are the responsibility of the residents.

  • Do you have on-site maintenance?

    Yes, we have on-site maintenance everyday.

  • How do I submit a maintenance request?

    You can submit maintenance requests through our resident portal.

  • What happens if a resident is locked out of their apartment?

    Come by the front desk and either the concierge or security will assist you. If no one is at the front desk, you can call us at 206-973-1983. We always have a sign available showing when we will return!

  • Am I required to purchase renter's insurance? If so, what is the fee?

    Yes, we require an active renter’s insurance policy. The price depends on your policy and must have a minimum of $100,000 for personal liability coverage.

  • What are my options for paying my rent?

    Rent can be paid through the resident portal (ACH or credit/debit for a 3% fee) or by check.